---
title: Why does my Resume Upgrade Always Fail?
description: "# The Problem After upgrading to Popup Maker v1.4+, and running the DB upgrade you are getting an error Message on admin pages: > **\"Popup Maker needs to complete a database upgrade that was previously started, click here to resume…"
url: "https://wppopupmaker.com/docs/licensing-upgrades-and-payments/i-see-a-notice-saying-resume-upgrade-but-it-always-fails/"
updated: "2024-12-23"
category: Account Management / Licensing, Upgrades, And Payments
---

# Why does my Resume Upgrade Always Fail?

# The Problem

  After upgrading to Popup Maker v1.4+, and running the DB upgrade you are getting an error Message on admin pages:

> **"Popup Maker needs to complete a database upgrade that was previously started, click here to resume the upgrade."**

  When you try to resume the upgrade it shows:

> **"Upgrade failed, please try again.".**

## The Underlying Issue

  Generally the update has finished but never cleared the stored value that is used to resume updates.

# The Solution

1. Add this line of code: **delete_option( 'pum_doing_upgrade' ); **

either to the code editor of [the 'My Custom Functions' plugin](https://wordpress.org/plugins/my-custom-functions/), or within the *functions.php*file of your site theme (child or parent theme). 

  2. Refresh your browser a few times until it disappears.

  3. Edit your functions.php file and remove that line.