Frequently Asked Questions
Does Popup Maker work with both the Divi theme and Divi Builder plugin?
Yes. Popup Maker detects Divi whether it is active through the Divi theme or the standalone Divi Builder plugin, then makes Popup Maker popup documents available to the builder.
Is Divi popup editing included in Popup Maker Free?
Yes. Direct Divi editing is included in Popup Maker’s free core plugin. Divi is a separate commercial product, and optional Popup Maker campaign or analytics features may require a paid plan.
Why does Popup Maker keep the classic editor enabled on Divi 4 sites?
Divi 4 needs the classic-compatible editing path for Popup Maker popup types, so Popup Maker applies that setting while Divi 4 is active. Divi 5 uses the front-end Visual Builder path instead.
Do I need to paste a Divi Library layout shortcode into Popup Maker?
No. Save the Popup Maker popup, open that popup in Divi, and build the document directly with Divi sections, rows, columns, and modules.
Can I use Divi Library layouts, presets, and responsive settings in the popup?
Use the Library assets, presets, and design controls available in your active Divi setup, then adapt page-sized spacing and widths to the popup frame. Review the finished result on the frontend because Divi 4 and Divi 5 do not expose every control in the same way.
How is this different from Divi 5 Canvases?
Divi 5 Canvases can keep off-canvas content and its interactions inside Divi. This integration is for teams that want Divi to design the inner content while Popup Maker remains the system for the popup theme, triggers, targeting, cookies, and available reporting.
Does a Divi form automatically count as a Popup Maker conversion?
Not from page-builder compatibility alone. A form can render inside the Divi document without proving close-on-success, follow-up triggers, cookies, or conversion tracking. Configure and test each form-success behavior your campaign needs.
