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Why does my Resume Upgrade Always Fail?

The Problem #

After upgrading to Popup Maker v1.4+, and running the DB upgrade you are getting an error Message on admin pages:

“Popup Maker needs to complete a database upgrade that was previously started, click here to resume the upgrade.”

When you try to resume the upgrade it shows:

“Upgrade failed, please try again.”.

The Underlying Issue #

Generally the update has finished but never cleared the stored value that is used to resume updates.

The Solution #

  1. Add this line of code: delete_option( ‘pum_doing_upgrade’ ); 

either to the code editor of the ‘My Custom Functions’ plugin, or within the functions.php file of your site theme (child or parent theme). 

  2. Refresh your browser a few times until it disappears.

  3. Edit your functions.php file and remove that line.

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