Short answers to common questions about popup cookies — how Popup Maker remembers what a visitor has already seen. Click the links in each answer to dive deeper. Looking for a different topic? Browse all Frequently Asked Questions. If any terminology is confusing, check our Popup Maker Glossary of Terms.
How Can I Have a Popup Display Only Once per Session Instead of Opening on Every Page Load?
Use a Cookie
The short answer: use a cookie 🍪. A cookie tells Popup Maker not to show that same popup again for a while — sorta like saying, “Hey, website. I just signed up for your newsletter. Please don’t ask me to sign up again 😉.”
You can set up a cookie for your popup right when you add a trigger, or by editing an existing trigger. Let’s cover the “editing” way, since that’s the most general option.
Set Up a Popup Cookie
- Edit your popup.
- Go to Popup Settings > Triggers.
- Click the pencil
icon in the Actions column for the trigger you want to add the cookie. - Click inside the Cookie Name field and select Add New Cookie.
- Click Update.
- Select when you want the popup to create the cookie. The default is On Popup Close.
- Click Add.
- Change the Cookie Name and Cookie Time (how long to stop displaying the cookie to the same person) if you want.
- Click Update.
- Click Update for your popup to save all your changes.
For more cookie settings, visit our Cookie Settings guide.
How Can I Create a Cookie When Someone Submits a Form?
To make sure people who already filled out your form don’t see that popup again, you can create a cookie on form submission. With form plugins integrated with Popup Maker, this works a lot like setting up any other popup cookie, with two differences:
- When you click Add New Cookie, select the form in your popup first.
- Set When to create the cookie to Form Submission instead of the default On Popup Close.
Then connect that cookie to your trigger the same way: click the pencil icon for your trigger and select your new Form Submission cookie in the Cookie Name field. Click Update to save everything.
This prevents annoying repeat visitors who already completed your form.
